Returns/Refund Policy

Please note that we are a small design studio so please be considerate with your claims.

We only accept complaints about incorrect deliveries. Complaints must be placed with 7 days after your order is received. In case your complaint will be accepted all replacements and / or return of cash will be done within 14 working days counting from the day the complaint was accepted. We normally do not accept returns if you pressed the wrong buttons during the order, but will listen to what you have to say and return your payment (minus our expenses, including billing fees and postage) if we think it’s appropriate, as long as the product is returned at your expense and in good condition.

What if my order is damaged during transport?

We pack your order in sturdy packaging suitable for transportation. Bombay Ink cannot be held responsible for damages caused during transportation. All complaints concerning packages damaged during transportation must be made towards

If your package was received without complaint we will not accept your further claims.

Can I cancel my order?

All sales made via are final.

Who should I contact if I have any queries or complaints?

Email us at and we’ll get back to you within 3 working days.